Is FTG AIRPORT TRANSPORT fraud?

• Subscription Services: Some users have reported being unknowingly enrolled in a subscription model when booking a shuttle service, leading to recurring charges on their accounts.
• Additional Fees: Charges for extra luggage or premium services that were not clearly outlined during the booking process have resulted in unexpected costs for customers.
• Booking Modifications: Changing or canceling a reservation may incur fees that customers were unaware of, leading to extra charges.
• No-Show Fees: Customers who miss their booked ride can be charged a no-show fee if they fail to inform the service in advance.
• Promotional Upsells: Some users mentioned that they were prompted to select add-ons (like insurance or expedited service) that were automatically included in their total without clear consent.
• Delayed Cancellations: If a customer cancels a ride very close to the scheduled time, they may face last-minute cancellation fees.
• Currency Conversion: Charges may appear higher due to currency conversion fees if transactions are processed in a different currency than expected.
• Payment Processing Errors: In rare instances, payment processing errors lead to duplicate charges for a single service.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ftg-airport.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ftg-airport.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ftg-airport.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

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The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

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