Is gen-solutions fraud?

• Subscription Services - Users report being charged for ongoing subscriptions that they may have signed up for but forgot to cancel.
• Free Trials - Some customers experienced charges after a free trial period ended, not realizing they needed to cancel before being billed.
• Inadvertent Purchases - Charges may stem from accidental purchases during the checkout process, where users might not pay attention to the selections made.
• Multiple Accounts - Users sometimes create multiple accounts without realizing it, leading to unexpected charges from services linked to those accounts.
• Service Fees - Some reports indicate charges for specific services or functionalities offered on the site, which users may not have clearly understood.
• Automatic Renewals - Users have noted that some subscriptions renew automatically, resulting in unexpected charges if they didn't opt-out.
• Hidden Fees - There are claims about undisclosed fees associated with certain transactions or services, contributing to surprising charges.
• Billing Errors - Some customers experienced billing errors that led to duplicate or incorrect charges, requiring follow-up to resolve.
• Promotional Offers - Users may be charged after opting into promotional offers that eventually lead to regular billing if not canceled.
• Inactivity Fees - Some forums mention customers being charged inactivity fees for accounts that remain dormant for a certain period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gen-solutions.biz via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gen-solutions.biz refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gen-solutions.biz, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.