Is "GETMYASSIST" fraud?

The Guide to Understanding Why You Were Charged By “GETMYASSIST” and What To Do About It (getmyassist.com)

Published

September 16, 2025

Updated

October 27, 2025

What is "GETMYASSIST"?

GetMyAssist offers helpful services to make managing your bills easier. They provide subscription options that can assist you in staying on top of your payments, like monthly reminders or help with setting up auto-pay. If you see a charge from them, it's often related to these services they provide to help you manage your expenses without hassle.

GETMYASSIST: The merchant name or brand associated with the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from getmyassist?

Subscription Services: Users may have unknowingly signed up for a subscription that automatically renews, leading to recurring charges.
Free Trials: Many users reported being charged after a free trial period ended, often due to not canceling in time.
Paid Services: Charges may stem from specific services utilized, such as personal assistance, travel bookings, or other request-based services offered by GetMyAssist.
In-app Purchases: Some users mentioned unexpected charges from in-app purchases made during the use of the service.
Multiple Accounts: Users sometimes create multiple accounts or inadvertently subscribe using different emails, leading to charges they don’t recognize.
Forgotten Cancelation: Many users indicated they simply forgot to cancel a service after using it, resulting in unexpected charges.
Hidden Fees: Some complaints highlighted extra fees that were not clearly disclosed upfront when using the service.
Misleading Promotions: Users reported being charged due to misleading promotional offers that appeared free but included hidden costs.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the getmyassist.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the getmyassist.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with getmyassist.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

getmyassist Customer Service Info

If you need assistance, here's how you can get in touch with getmyassist's support team.

Phone

The phone is not available.

support@getmyassist.com

Site

https://getmyassist.com/contact-us/

Get help with your refund

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What other ways do charges from getmyassist show up?

GETMYASSIST GET MY ASSIST 1PASSWORD GMA ASSISTANCE GETMYASSIST.COM GETASSISTPAY MAKEASSISTPAYMENT ASSIST PAYMENT GMASSIST ASSISTONLINE ASSIST-DDA GETMYASSIST-DDA

The Easiest Way to Cancel getmyassist

If you're frustrated trying to cancel your subscription, membership, or bill from getmyassist—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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