Is "GM ASSIST" fraud?

The Guide to Understanding Why You Were Charged By “GM ASSIST” and What To Do About It (getmyassist.com)

Published

September 16, 2025

Updated

October 10, 2025

What is "GM ASSIST"?

GetMyAssist is a helpful service that makes managing your subscriptions and bills easier. They keep track of your monthly payments and help you find great deals on services you might need. If you see a charge from them, it’s probably for a subscription they’re helping you manage or a bill they’ve paid on your behalf.

GM: This usually stands for General Motors, indicating that the transaction is related to them or one of their services.
ASSIST: This refers to a service provided by General Motors, likely related to assistance or support, such as roadside assistance or customer support.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from getmyassist?

Subscription Fees: Users have reported being enrolled in a subscription service without their clear consent, resulting in recurring charges.
Trial Period Charges: Some customers mentioned being charged after a trial period ended, often without adequate reminder about the transition to a paid plan.
Service Upgrades: Charges can occur if users opted for premium features or upgrades that were not clearly communicated.
One-Time Purchases: Users may have made one-time purchases for services such as assistance with tasks or information, leading to charges on their accounts.
Account Mismanagement: Complaints included users not properly canceling their accounts or services, leading to continued billing.
Unauthorized Transactions: Some individuals reported unauthorized charges, hinting at possible security issues or account sharing.
Additional Fees: Charges may also derive from ancillary services, which might not be prominently disclosed up front.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the getmyassist.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the getmyassist.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with getmyassist.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

getmyassist Customer Service Info

If you need assistance, here's how you can get in touch with getmyassist's support team.

Phone

The phone is not available.

support@getmyassist.com

Site

https://getmyassist.com/contact-us/

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from getmyassist show up?

GETMYASSIST GET MY ASSIST GETMYASSIST.COM GMA SUBSCRIPTION GETMYASSIST SUBSCRIPTION 1PASSWORD-DDA-PIN-POS-PUR GMA-DDA-DEBIT GMA-SERVICE-FEE GET MY ASSIST PAYMENT ASSISTANCE SERVICE FEE

The Easiest Way to Cancel getmyassist

If you're frustrated trying to cancel your subscription, membership, or bill from getmyassist—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Comments (0)

Anonymous User

Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.

Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.

Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.