Is RAEL SHOP fraud?

• Subscription Services: Many users sign up for recurring deliveries of products like menstrual pads and other health items, which can lead to automatic monthly charges.
• One-Time Purchases: Charges may arise from single transactions for products purchased directly through the website.
• Trial Periods: Some customers reported being charged after a trial period ended, which can happen if they did not cancel in time.
• Account Management Fees: In some cases, users mentioned additional fees for account maintenance or changes they were unaware of.
• Multiple Orders: Customers have noted unintentional duplicate orders due to website glitches, resulting in unexpected charges.
• Shipping and Handling: Charges may also come from shipping fees for products ordered, especially if expedited shipping is selected.
• Hidden Fees: Some users have expressed frustration over unexpected fees during checkout that they did not notice before finalizing the purchase.
• Promotional Charges: Occasionally, promotional offers may lead to charges if certain conditions are not met or if automatic enrollment occurs.
• International Transaction Fees: Customers outside the U.S. mentioned additional fees when transactions were processed in other currencies.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the getrael.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the getrael.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with getrael.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.