Is "SWITCHUP" fraud?

The Guide to Understanding Why You Were Charged By “SWITCHUP” and What To Do About It (getswitchup.com)

Published

August 27, 2025

Updated

October 8, 2025

What is "SWITCHUP"?

Sideline — Real 2nd Phone Line offers a simple way to get a second phone number, perfect for managing personal and business calls on the same device. They provide subscription plans that allow you to keep your professional life separate while enjoying features like custom voicemail and call forwarding. If you notice a charge from them on your bill, it likely relates to your subscription for their phone service.

SWITCHUP: The name of the service or company involved in the transaction.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Sideline — Real 2nd Phone Line?

Pricing:
Sideline offers a subscription model where users can choose from the following pricing plans:
- **Monthly Plan**: $9.99/month
- **Annual Plan**: $99.99/year (equivalent to $8.33/month)

Reasons Why People Charge from Sideline — Real 2nd Phone Line:
- **Business Use**: Many users utilize Sideline for their business communications, keeping personal and work calls separate.
- **Privacy Protection**: Users appreciate the ability to maintain their privacy by using a second number for online transactions and registrations.
- **Caller ID Functionality**: Users benefit from the caller ID feature, helping them identify who is calling.
- **Texting Capabilities**: The service includes texting features, which users find valuable for both work and personal use.
- **Voicemail Services**: Users value the custom voicemail options available, allowing them to tailor messages for different contacts.
- **Flexibility**: Many appreciate the flexibility of having a second number that they can manage easily without needing hardware changes.
- **Cost-Effective**: Compared to traditional phone lines, users find Sideline to be a more affordable option for additional lines.
- **Multiple Number Support**: Businesses in particular may need to handle multiple lines; Sideline allows them to do this efficiently.
- **No Hardware Required**: Users enjoy that there is no need for additional SIM cards or devices, making it convenient.
- **Compatibility**: The app's compatibility with existing smartphones means users can easily integrate it into their existing phone setup.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the getswitchup.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the getswitchup.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with getswitchup.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Sideline — Real 2nd Phone Line Customer Service Info

If you need assistance, here's how you can get in touch with Sideline — Real 2nd Phone Line's support team.

Phone

The phone is not available.

support@getswitchup.com

Site

https://getswitchup.com/support

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from Sideline — Real 2nd Phone Line show up?

SIDELINE SIDELINE APP REAL 2ND PHONE LINE GETSWITCHUP SWITCHUP.COM SIDELINE SERVICE SIDELINE CHARGE

The Easiest Way to Cancel Sideline — Real 2nd Phone Line

If you're frustrated trying to cancel your subscription, membership, or bill from Sideline — Real 2nd Phone Line—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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