Is "WHITEBOARD SUBSCRIPTION" fraud?

The Guide to Understanding Why You Were Charged By “WHITEBOARD SUBSCRIPTION” and What To Do About It (getwhiteboard.com)

Published

August 25, 2025

Updated

October 11, 2025

What is "WHITEBOARD SUBSCRIPTION"?

Get Whiteboard is a service that helps you plan and achieve your goals using interactive whiteboard tools. They offer subscriptions that let users create, share, and collaborate on projects easily, which is great for both individuals and teams. If you see a charge from them, it's probably for your monthly subscription to access their features.

WHITEBOARD: The name of the service or product you're subscribed to, indicating it's likely related to a digital whiteboard tool.
SUBSCRIPTION: This means you're paying for access to this service regularly, usually monthly or yearly, rather than making a one-time purchase.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Get Whiteboard?

Subscription Fees: Users might be charged for a monthly or annual subscription plan that provides access to premium features on Get Whiteboard.
One-time Purchases: Charges could arise from one-time purchases for specific features or tools within the platform.
Additional Features: Some users reported being charged for upgrades or add-ons beyond the basic offering.
Inadvertent Sign-ups: Several customers noted that they unintentionally signed up for services while trying to access free trials.
Auto-renewal: Users may experience charges due to auto-renewal settings on their subscription plans that renew without explicit consent.
Payment for Services Rendered: Charges might appear as a result of services or tools used during collaboration sessions.
Misunderstanding of Free vs. Paid Services: Some customers expressed confusion over which features were free, leading to unexpected charges for services used.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the getwhiteboard.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the getwhiteboard.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with getwhiteboard.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Get Whiteboard Customer Service Info

If you need assistance, here's how you can get in touch with Get Whiteboard's support team.

Phone

The phone is not available.

support@getwhiteboard.com

Site

https://getwhiteboard.com/contact/

Get help with your refund

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What other ways do charges from Get Whiteboard show up?

GETWHITEBOARD WHITEBOARD GET WHITEBOARD WHITEBOARD.COM GETWHITEBOARD.COM

The Easiest Way to Cancel Get Whiteboard

If you're frustrated trying to cancel your subscription, membership, or bill from Get Whiteboard—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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