Is ITUNES STORE fraud?

• Subscriptions: Users may be charged for ongoing subscriptions like Apple Music, iCloud storage, or Apple TV+. Many comments highlight users forgetting about free trials that convert to paid subscriptions.
• App Purchases: Charges can occur from purchasing apps or in-app purchases, which users sometimes don’t remember making, especially in games.
• Family Sharing: If a user is part of a Family Sharing plan, they may see charges for purchases made by family members, leading to confusion.
• Accidental Purchases: Users report unintentional purchases made through touch ID or face ID, especially when children have access to the device.
• AppleCare: Some users mention charges related to AppleCare plans for devices that were added but not remembered or understood.
• Refund Delays: In situations where refunds are expected, charges might still appear due to processing times, leading to some confusion.
• Seasonal Promotions: Certain promotions may lead to auto-renewing charges that users didn't anticipate, prompting discussions on forums.
• Apps or Services Automatically Renewing: Users sometimes forget to cancel free trials or subscriptions before they renew, resulting in unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the go.pricing.apple.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the go.pricing.apple.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with go.pricing.apple.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.