Is GO Markets Australia fraud?

• Trading Fees: Customers may incur charges due to spreads and commissions on trades executed through the platform.
• Overnight Swap Fees: Holding positions overnight can result in swap or rollover fees applied to trades.
• Subscription Services: Some users may subscribe to premium signals or analytics, which could lead to recurring charges.
• Inactivity Fees: Accounts that remain inactive for a certain period may attract a fee, which is usually outlined in the terms of service.
• Deposits and Withdrawals: Fees related to funding accounts, such as international transfer fees or charges from payment processors.
• Promotional Offer Charges: Users may opt into promotional offers that require a deposit or initial investment, leading to unforeseen charges.
• Margin Calls: If a user’s account balance drops below a certain level due to losses, they may be charged for margin calls.
• Customer Support Services: Some advanced customer support options may have associated costs.
• Currency Conversion Fees: If trading in different currencies, users may face conversion fees during transactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gomarkets.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gomarkets.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gomarkets.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.