Is GO Markets Fees fraud?

• Subscription Services: Some users report being charged for premium features or subscription plans that they may have signed up for but forgot about.
• Trading Fees: Charges may arise from various trading fees, including spreads and commissions on trades executed through the platform.
• Overnight Financing: Customers sometimes see charges related to overnight financing or swap fees when holding positions open overnight.
• Withdrawal Fees: Fees for withdrawing funds from an account can also result in unexpected charges.
• Currency Conversion Fees: For users trading in different currencies, conversion fees might apply when transactions are processed in a different currency.
• Inactivity Fees: Some users mentioned being charged inactivity fees if the account remains dormant for a specified period.
• Account Maintenance Charges: Fees related to account maintenance or service may also appear on statements unexpectedly.
• Promotional Offers: Certain promotions may lead to automatic enrollments that incur charges if users do not opt out within a specified period.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gomarkets.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gomarkets.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gomarkets.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.