Is GO Markets fraud?

• Trading Fees: Customers may incur charges related to the execution of trades, including spreads or commissions on trades made through the platform.
• Withdrawal Fees: Some users have reported charges when withdrawing funds from their GO Markets account, which may vary based on the method used.
• Inactivity Fees: Accounts that show no trading activity over a set period may incur inactivity fees.
• Subscription Services: Users may accidentally subscribe to premium services or tools that come with monthly or yearly fees.
• Currency Conversion Fees: If users are trading or withdrawing in a different currency, they might see conversion fees applied to their account.
• Signal or Analysis Tools: Charges can arise from purchasing access to third-party trading signals or analysis tools recommended by the platform.
• Data Fees: Accessing certain types of market data or advanced charting tools may lead to additional charges on a monthly basis.
• Deposits via Certain Methods: Some deposit methods might carry fees that are applied when funds are added to the trading account.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the gomarkets.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gomarkets.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gomarkets.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.