Is "Gonocontact" fraud?

The Guide to Understanding Why You Were Charged By “Gonocontact” and What To Do About It (gonocontact.com)

Published

September 5, 2025

Updated

September 6, 2025

What is "Gonocontact"?

Gono Contact is a company that helps people manage their personal and professional relationships better. They offer services like contact management and communication tools, often through a subscription model. If you see a charge from them, it's likely for a monthly fee for using their features to stay organized and connected with your contacts.

GONO: This likely stands for "gonocontact," indicating the specific type of service or product related to the transaction.
CONTACT: Refers to interactions or engagements, which can imply a service where someone reaches out or connects.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Gono Contact?

Membership Subscriptions: Users may sign up for a monthly or annual subscription, which can result in recurring charges.
One-Time Purchases: Customers might make a one-time transaction for specific services or features provided by Gono Contact.
Free Trial Conversions: Many users report being charged after a free trial period ends, often without clear notification before conversion to a paid plan.
Additional Services: Charges can appear for optional add-ons or services that users inadvertently request or don't realize they've activated.
Account Management Fees: Some users have noted unexpected charges related to managing or maintaining their accounts.
Debt Collection: Instances where users were charged for services they believed were free, which led to collection actions due to non-payment.
Payment Processing Errors: Issues with payment processing can result in unauthorized charges, which users later disputed.
Family or Shared Account Access: Users sharing accounts may unintentionally incur charges due to another user's activity.
Refund Delays: Some customers experienced delayed refunds, which led to confusion about their account balances.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the gonocontact.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the gonocontact.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with gonocontact.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Gono Contact Customer Service Info

If you need assistance, here's how you can get in touch with Gono Contact's support team.

Phone

The phone is not available.

support@gonocontact.com

Site

https://gonocontact.com/support/

Get help with your refund

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What other ways do charges from Gono Contact show up?

GONO CONTACT GONOCONTACT.COM GONO PAYMENTS GONO LLC GONO TRANSACTION GONO INC GONO ONLINE GONO SERVICES GONO DIGITAL GONO CHARGES

The Easiest Way to Cancel Gono Contact

If you're frustrated trying to cancel your subscription, membership, or bill from Gono Contact—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

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