Is Guam Adventure Tours fraud?

• Subscription Services: Customers may inadvertently sign up for recurring subscription services that charge on a monthly or annual basis.
• One-Time Purchases: Users might have made one-time purchases for activities, tours, or merchandise offered by Guam Adventures.
• Cancellation Fees: Some users reported being charged cancellation fees after failing to adhere to the cancellation policy for booked tours.
• Extra Services: Charges might appear for add-ons or upgrades not included in the original booking, such as photo packages or equipment rentals.
• Processing Fees: Some transactions may include processing fees that were not clearly outlined during the booking process.
• Automatic Renewals: Certain services may automatically renew if customers do not opt out, leading to unexpected charges.
• Misunderstood Promotions: Users have mentioned confusion over promotional offers, leading to charges when the terms were not clearly understood.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the guamadventures.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the guamadventures.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with guamadventures.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.