Is GuitarTuna fraud?

• Subscriptions: Many users report being charged for monthly or yearly subscriptions that they may have unintentionally signed up for when downloading the app.
• In-app Purchases: It is common for users to find charges related to premium features, such as additional tuning options or tools available through in-app purchases.
• Free Trial Conversion: Users sometimes forget to cancel free trials before they convert to paid subscriptions, leading to unexpected charges.
• Multiple Accounts: Some customers have experienced confusion over multiple accounts, unknowingly getting charged for different subscriptions associated with various email addresses.
• Automatic Renewals: The app may have automatic renewal settings enabled, resulting in ongoing charges without explicit consent during each renewal cycle.
• Shared Accounts: Families or groups sharing accounts might see charges that one person made without notifying others about the premium account's status.
• Third-party Payment Issues: Some users reported charges appearing from third-party services like Apple or Google Play, which can lead to confusion about the source of the charge.
• Promotional Offers: Occasionally, charges may be linked to promotional offers that remain active beyond the initial promotional period if not canceled.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the guitartuna.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the guitartuna.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with guitartuna.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.