Is HJ Auto Sales fraud?

• Vehicle Purchases: Customers may see charges related to the purchase of a vehicle, including down payments or financing fees.
• Extended Warranties: Optional extended warranty services that some buyers might select during the purchase process.
• Service Fees: Charges for services like vehicle inspections, detailing, or repair work that customers request or that are required prior to sale.
• Document Preparation Fees: Charges for processing paperwork related to the sale or financing of a vehicle.
• Subscription Services: Some users reported being enrolled in subscriptions for vehicle-related services without clear consent.
• Refund Delays: Customers noted unexpected charges during refund processing for returned vehicles or services.
• Unclear Billing Practices: Complaints about vague line items on billing statements that lead to confusion over what the charges are for.
• Deposit Requirements: Initial deposits collected for holding a vehicle that may be non-refundable under specific conditions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the handjautosales.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the handjautosales.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with handjautosales.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.