Is H & J Auto Sales fraud?

• Vehicle Purchases: Customers may be charged for completing the purchase of a vehicle, including taxes and fees associated with the sale.
• Deposit Fees: Some users reported being charged a deposit when reserving a vehicle, which may not be refundable under certain conditions.
• Extended Warranties: Charges for optional extended warranty plans were noted, which some customers opted for during the purchasing process.
• Financing Fees: Users experienced additional costs related to financing, such as origination fees or interest charges on loans.
• Service Contracts: Charges related to service contracts for maintenance or repairs may appear post-purchase.
• Late Fees: Customers noted fees applied for late payments on financed vehicles.
• Subscription Services: Some reports indicated charges for subscription services offered by the dealership, often for vehicle tracking or maintenance reminders.
• Document Fees: Many users mentioned being charged processing or documentation fees during vehicle transactions.
• Insurance Costs: Charges related to obtaining car insurance through the dealership were also mentioned.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the handjautosales.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the handjautosales.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with handjautosales.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.