Is Haven Payment fraud?

• Subscription Fees: Users may be charged for ongoing subscription plans that provide access to certain features, such as wellness resources or premium content.
• One-time Purchases: Charges can occur for individual purchases within the app, such as guided meditation sessions or special courses.
• In-app Services: Users might incur fees for specific services, like personalized coaching or virtual consultations offered through the app.
• Trial Period Charges: After a free trial, customers may be charged automatically unless they cancel before the trial ends.
• Multiple Accounts: Users may unintentionally create multiple accounts, leading to multiple charges for the same service.
• Family Plans: Charges can arise from family plans that bill monthly based on the number of users included.
• Currency Conversion Fees: International customers may see additional charges due to currency conversion during transactions.
• Payment Method Issues: Some users reported being double charged if there were issues processing their payment methods.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the haven.app via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the haven.app refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with haven.app, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.