Is Heartland Payment Solutions fraud?

• Subscriptions: Customers may be subscribed to services offered by Heartland, leading to recurring charges.
• Point of Sale Transactions: Charges can result from card transactions processed through Heartland's payment systems in various businesses.
• Merchant Fees: Businesses using Heartland for payment processing might pass on service fees to customers.
• Pending Charges: Temporary holds on funds could appear during transactions, confusing customers.
• Unauthorized Transactions: In some cases, users report unexpected charges due to unauthorized use of their cards.
• Trial Period Conversions: Customers may forget to cancel free trials, resulting in charges once the trial period ends.
• Refund Delays: Delayed refunds or miscommunication around return policies can lead to confusion about charges.
• Software or App Usage Fees: Some users may be charged for additional software or services tied to Heartland's offerings.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the heartland.us via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the heartland.us refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with heartland.us, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.