Is Hemper LLC fraud?

• Subscription Fees: Customers may be charged for ongoing subscriptions to Hemper's monthly box services.
• One-Time Purchases: Charges can originate from individual orders made for smoking accessories or related products.
• Accidental Recurring Charges: Users sometimes forget to cancel subscriptions, resulting in automatic renewals and additional charges.
• Shipping Costs: Extra fees for shipping may appear on the billing statement, depending on the selected shipping method.
• Taxes and Fees: Additional charges for sales tax or other fees may be included in the overall transaction amount.
• Service Fees: Certain services, such as expedited shipping or gift wrapping, may incur additional costs.
• Promotions or Discounts: Misinterpretation of promotional codes or discounts can lead to unexpected charges.
• International Transaction Fees: Customers outside the U.S. may see extra charges due to currency conversion or international transaction fees.
• Failed Payment Attempts: Some users report charges for failed payment attempts, resulting in temporary holds on their accounts.
• Account Changes: Modifications to subscription plans or account settings can lead to re-billing or additional charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hemper.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hemper.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hemper.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.