Is Hemper.co fraud?

• Subscription Services: Many users report being charged for subscription boxes that automatically renew if not canceled.
• One-Time Purchases: Customers may see charges from individual orders for items they purchased, such as smoking accessories or merchandise.
• Shipping Fees: Charges may also include shipping costs associated with their purchases, which can be misinterpreted as additional fees.
• Trial Periods: Some users experienced charges after a trial period ended, leading to confusion if they didn’t remember signing up.
• Failed Cancellations: Users have mentioned difficulty canceling their subscriptions, resulting in unexpected charges.
• Added Taxes: Depending on the state, additional sales tax might be included in charges that customers did not anticipate.
• Account Management Fees: Some forums discuss account-related fees that appear sporadically for users maintaining multiple subscriptions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hemper.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hemper.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hemper.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.