Is HeyShape Services fraud?

• Monthly Subscription Fees: Users may be charged on a recurring basis if they signed up for a subscription plan.
• Trial Conversions: Some users reported being charged after a free trial ended, often without realizing they had agreed to it.
• In-App Purchases: Charges may arise from purchasing additional features or content within the app.
• Upgraded Membership: Users who upgraded their accounts may see one-time or recurring fees related to their new membership tier.
• Additional Services: Some customers experienced charges for optional add-ons or services they selected during the signup process.
• Family Plans: If part of a shared or family plan, users might receive charges for the total amount, depending on the billing cycle.
• Currency Conversion Fees: International users occasionally mention extra fees due to currency conversion if charges are processed in a different currency.
• Billing Errors: Some users have reported unexpected charges due to glitches or errors in the billing system.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the heyshape.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the heyshape.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with heyshape.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.