Is HGTV Merchandise fraud?

• Subscription Fees: Users may unknowingly sign up for subscriptions through the HGTV website or associated apps, leading to recurring charges.
• In-App Purchases: If using HGTV apps, charges may come from purchasing additional content or features within the app.
• Streaming Services: Charges might appear from streaming services that include HGTV content, such as subscriptions to platforms like Hulu or Philo.
• Merchandise Purchases: Customers purchasing items like home decor, tools, or merchandise advertised on the HGTV website could see these charges appear on their statements.
• Event Fees: Participation in HGTV-sponsored events or workshops may involve fees that get charged to users' accounts.
• Advertising Misclicks: Users might accidentally click on ads that lead to sign-ups or purchases, resulting in unexpected charges.
• Free Trials: Signing up for a free trial may lead to automatic enrollment in a paid subscription after the trial period ends.
• Account Sharing: Charges can occur if an account is shared and other users make unauthorized purchases or subscriptions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hgtv.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hgtv.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hgtv.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.