Is HGTV Store fraud?

• Subscription Fees: Users may accidentally sign up for a subscription service through HGTV that charges on a recurring basis.
• In-App Purchases: Charges can occur if users purchase items like shows or episodes directly through the HGTV app.
• Streaming Service Memberships: Some customers may not realize they are charged through a streaming service that offers HGTV content as part of their package.
• Merchandise Purchases: Charges could stem from purchasing HGTV-branded merchandise or home goods featured on the site.
• Trial Period Rolls Into Paid Membership: Users might forget to cancel a free trial, resulting in an automatic charge when the trial ends.
• Third-party Services: Charges may appear from third-party platforms that offer HGTV programming or related services.
• Advertisements and Promotions: Sometimes users click on ads or promotions that lead to charges without realizing it.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hgtv.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hgtv.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hgtv.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.