What is "HighLevel"?
HighLevel is a platform that helps businesses manage their marketing and customer communications all in one place. They offer tools to automate marketing tasks, handle customer inquiries, and track sales activities. If you see a charge from them, it could be for subscription services that support these features.
- HighLevel: The name typically represents a category or type of service offered.'
- Merchant: This is the name of the store or service where you made your purchase.
- Transaction Type: Indicates the kind of transaction, like purchase or refund.
- Location: Shows where the transaction took place, usually featuring the street or city.
- Date: The date when the transaction occurred, helping you keep track of your purchases.
- Time: The specific time when the transaction happened, providing detail for your records.
- Masked Card Number: A security measure that shows only part of your card number to protect your information.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from HighLevel?
- Monthly Subscriptions: Users may subscribe to various HighLevel tiers which automatically renew unless cancelled.
- One-Time Purchases: Charges can occur for specific one-time services or add-ons like templates or additional storage.
- Paid Features: Accessing premium features beyond the free tier can incur costs.
- CRM Usage: Using advanced CRM tools and automation features might lead to charges if exceeding free limits.
- Training and Support: Some users mentioned charges for training sessions or premium support services.
- Third-Party Integrations: Users reported fees related to integrating third-party services that may charge fees.
- Service Overages: Exceeding usage limits for calls, emails, or messages can lead to unexpected charges.
- Account Upgrades: Many people upgrade their accounts for additional features, resulting in a higher subscription fee.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the highlevel.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the highlevel.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with highlevel.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
HighLevel Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
Get help with your refund
"This app saved me $127 in minutes"
.svg)
.png)
Comments (0)