Is Hillside Med fraud?

• Subscription Fees: Users have reported being charged for monthly or annual subscriptions that they may have forgotten about or were not fully aware of at the time of sign-up.
• Doctor Consultations: Charges might occur if a user books a telehealth appointment or consultation and fails to cancel within the specified time frame.
• Additional Testing or Services: Some users mentioned being charged for extra tests, assessments, or services that are not included in the basic consultation fee.
• Automatic Renewals: Customers noted that some services automatically renew without clear notifications, leading to unexpected charges.
• In-app Purchases: For any mobile app associated with Hillside Medicine, in-app purchases can result in charges if users select additional content or features.
• Prescription Fees: Charges may apply for prescription services facilitated through the platform, especially if a user opts for delivery or special handling.
• Billing Errors: Some discussions indicated that occasional billing errors might lead to unexpected charges or double billing.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hillsidemedicine.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hillsidemedicine.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hillsidemedicine.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.