Is Hillside Medical Services fraud?

• Subscription Charges: Many users report being automatically enrolled in subscription plans that come with recurring monthly or annual fees. These subscriptions can sometimes be hard to cancel or may not be clearly communicated during the sign-up process.
• Purchase of Services: Customers might be charged for specific medical services, consultations, or tests that were ordered or requested through HillsideMedicine, which may not be fully covered by insurance.
• Hidden Fees: Some users mention unexpected additional fees being tacked on to their bills, such as administrative fees or costs for follow-up appointments that were not disclosed upfront.
• Account Setup Fees: There have been complaints about one-time fees charged during the account creation process that users were unaware of until they saw the charges on their statements.
• Telehealth Appointments: Charges for virtual consultations can be a source of confusion, especially if the appointment was not adequately communicated as a billable service.
• Insurance Billing Issues: Some customers have encountered issues with how their insurance is billed, leading to unexpected out-of-pocket expenses for services rendered.
• Free Trials Converting to Paid: Users have reported being signed up for a free trial period that then automatically transitioned into a paid subscription, leading to surprise charges.
• Multiple Accounts: In some cases, users accidentally create multiple accounts, leading to charges on accounts they thought were inactive or had forgotten about.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hillsidemedicine.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hillsidemedicine.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hillsidemedicine.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.