Is HOAEXP fraud?

• Monthly Subscriptions: Many users report being automatically enrolled in a subscription service when signing up for a free trial or promotional offer, leading to recurring charges.
• One-Time Purchases: Customers sometimes make one-time purchases for HOA-related documents, services, or tools, which can lead to unexpected charges.
• Service Fees: Users have identified additional service fees that may apply for specific transactions or services rendered, increasing the overall charge.
• Account Maintenance Fees: Some customers have noticed charges labeled as account maintenance fees that are applied regardless of usage.
• Inaccessible Cancellation Process: Frustrated users claim the process to cancel their subscription is unclear or hidden, leading to continued billing.
• Unauthorized Charges: Instances of unauthorized charges have been reported, prompting users to question the security and transparency of their payment methods.
• Renewal of Services: Automatic renewals for services previously used can result in unexpected charges at the time of renewal.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hoa-express.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hoa-express.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hoa-express.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.