Is HRO Services fraud?

• Subscriptions: Many users report being charged for automatic renewals of subscriptions they signed up for, sometimes without realizing they opted in for recurring payments.
• One-time Purchases: Charges can occur due to one-time services or products that users bought from the site, which they may have forgotten about.
• Trial Periods: Users often mention being charged after trial periods ended, despite assuming they could cancel without fees.
• Account Upgrades: Charges may stem from upgrades to premium services or features that some users did not recall choosing.
• Hidden Fees: Some users discuss unexpected fees attached to services or purchases that were not clearly outlined at the time of transaction.
• Multiple Accounts: Individuals sometimes forget about multiple accounts they have, leading to unexpected charges from a second account.
• Failed Cancellations: Users have reported issues with the cancellation process for subscriptions, resulting in continued charges.
• Family Accounts: There are instances of charges coming from family plans where other family members may have made purchases without users' knowledge.
• Service Usage: Some charges relate to specific services utilized, often in contexts where users did not realize they would incur a fee.
• Membership Fees: Memberships that require annual or monthly payments may catch users off guard, prompting unexpected charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the hro.org via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the hro.org refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with hro.org, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.