Is IMA PAYMENTS fraud?

This article and service are not officially affiliated with ima

The Guide to Understanding Why You Were Charged By “IMA PAYMENTS” and What To Do About It (ima.com.co)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "IMA PAYMENTS"?

IMA at ima.com.co provides easy subscription and billing services for various products and services. If you've been billed by them, it likely relates to a subscription you signed up for, which could include things like entertainment or software. They make it simple to manage these payments so you can enjoy what you’ve signed up for without any hassle.

IMA: This part typically represents the name or initials of the merchant or service provider involved in the transaction.
PAYMENTS: This indicates that the transaction is related to a payment service, often signifying that money is being moved or payment is being processed.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from ima?

Subscription Services: Many users report being charged due to automatic renewals of subscription services they previously enrolled in without realizing it.
One-time Purchases: Charges may stem from one-time purchases made for specific products or services on the site.
Free Trials: Some users noted being charged after free trials expired, especially if they did not cancel in time.
In-app Purchases: If using their mobile or web applications, users could incur charges for in-app features or upgrades.
Account Upgrades: Charges may occur when users opt to upgrade their accounts for additional features or benefits.
Shared Accounts: Users have mentioned unexpected charges due to family or friends using the same account without knowledge.
Service Fees: Users may also see charges related to service fees for specific features or customer support services utilized.
Billing Errors: Some individuals have experienced billing errors, where duplicate charges were mistakenly applied.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ima.com.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ima.com.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ima.com.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

ima Customer Service Info

If you need assistance, here's how you can get in touch with ima's support team.

Phone

The phone is not available.

support@ima.com.co

Site

https://ima.com.co/contact

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from ima show up?

IMA-ONLINE-PURCHASE IMA-SUBSCRIPTION-RENEWAL IMA-SERVICE-FEE IMA-DIGITAL-PRODUCT IMA-APP-CHARGE IMA-ACCOUNT-PAYMENT IMA-TECH-SUPPORT-FEE IMA-TRANSACTION-FEE IMA-PREMIUM-SERVICE IMA-MEMBER-FEE

The Easiest Way to Cancel ima

If you're frustrated trying to cancel your subscription, membership, or bill from ima—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.