Is IMA SERVICES fraud?

This article and service are not officially affiliated with ima

The Guide to Understanding Why You Were Charged By “IMA SERVICES” and What To Do About It (ima.com.co)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "IMA SERVICES"?

IMA is a company that helps you manage your subscriptions and bills easily. They provide services for tracking payments and managing your monthly expenses, so you know where your money is going. If you notice a charge from them, it could be related to a service you're subscribed to or a bill they help manage for you.

IMA: This typically refers to the name of the business providing the services.
SERVICES: Indicates that this transaction is related to services offered by that business, rather than a product sale.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from ima?

Subscriptions: Many users report being charged due to recurring subscriptions that they may not have realized they signed up for.
In-app Purchases: Charges may stem from in-app purchases made within the platform, often for additional features or content.
Trial Period Charges: Some customers mention being charged automatically after a trial period ends, even if they intended to cancel before the trial concluded.
Premium Features: Users may opt for premium features that come with a fee, leading to unexpected charges.
Unintended Purchases: There are reports of accidental clicks or misunderstandings about what a certain button or feature entails, resulting in unintentional charges.
Multiple Accounts: Customers often forget they have multiple accounts, leading to charges appearing on different accounts.
Auto-renewal: Users have noted that auto-renewal settings may not be clearly communicated, resulting in ongoing charges without clear consent.
Third-party Charges: Occasionally, charges may originate from third-party services that integrate with ima, leading to customer confusion about the source of the fees.
Promotional Offers: Some users mistakenly activate promotional offers that lead to charges once the promotional period ends.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the ima.com.co via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the ima.com.co refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with ima.com.co, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

ima Customer Service Info

If you need assistance, here's how you can get in touch with ima's support team.

Phone

The phone is not available.

support@ima.com.co

Site

https://ima.com.co/support

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from ima show up?

IMA-ONLINE IMA-SUBSCRIPTION IMA-CHARGE IMA-RENEWAL IMA-TRANSAC IMA-PAYMENT IMA-SERVICE-FEE IMA-APP-CHARGE IMA-DIGITAL IMA-CHECKOUT

The Easiest Way to Cancel ima

If you're frustrated trying to cancel your subscription, membership, or bill from ima—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.