Is IMO fraud?

• Subscription Services: Some users may accidentally subscribe to premium features which can lead to unexpected charges appearing on their accounts.
• In-App Purchases: Users might not realize that by accessing certain functionalities or features in the app, they are agreeing to make purchases that result in charges.
• Trial Periods: Signing up for a free trial often requires users to enter payment information, and if they forget to cancel before the trial ends, they may be charged automatically.
• Accidental Charges: There are reports of users unintentionally clicking buttons related to purchases or subscriptions, leading to unauthorized charges.
• Family Sharing Programs: If using shared accounts or family sharing options, charges could appear from someone else in the family group who made a purchase within the app.
• Ad-Free Versions: Users may opt for an ad-free experience, which usually involves a subscription cost, leading to recurring charges.
• Currency Conversion Fees: Charges may also appear due to currency conversion fees if the app's pricing differs based on the user’s location.
• Third-Party Transactions: Some users reported that charges might stem from partnerships with third-party services that process payments through the imo app.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the imoapp.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the imoapp.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with imoapp.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.