Is Imperial Towing fraud?

• Towing Services: Customers reported charges for vehicle towing, often without prior notice or prior agreement, especially if their vehicle was parked on private property.
• Storage Fees: After a vehicle is towed, owners may incur daily storage fees if they do not retrieve their vehicle within a specific timeframe.
• Subscription Services: Some users mentioned subscribing to roadside assistance services, which could lead to recurring charges if not canceled.
• Accidental Purchases: There are instances of users reporting unauthorized transactions linked to the company due to miscommunication or confusion during service sign-up.
• Administrative Fees: Added charges for processing towing incidents or vehicle retrieval may be applied to bills.
• Commercial Vehicle Towing: Businesses reported charges for towing their commercial vehicles, often under circumstances they found unclear.
• Disputed Charges: Some users have stated that they were billed for services they believed were unnecessary or not rendered, leading to disputes over charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the imperialrecovery.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the imperialrecovery.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with imperialrecovery.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.