Is Infografolio fraud?

• Subscription Fees: Many users report being charged for recurring subscription fees after signing up for a trial or monthly plan.
• Service Upgrades: Users often mention unexpected charges when they upgrade to premium services or features within the platform.
• Additional Feature Costs: Some individuals have experienced charges related to the purchase of specific add-ons or features that are not included in the basic subscription.
• Project Fees: Charges can occur if users create projects that require payment for certain templates or resources.
• Failed Cancellations: Customers have shared instances of being billed after attempting to cancel their subscriptions but not completing the process correctly.
• Credit Card Authorizations: There are reports of temporary holds on credit cards upon signing up for services, which may appear as charges to users.
• Multiple Account Subscriptions: Some users mistakenly sign up for more than one account, resulting in multiple charges.
• PROMO Codes Issues: Instances of users being charged full price when promotional codes fail to apply or are misapplied at checkout.
• Refund Delays: Individuals have mentioned delays in refunds for canceled services, leading to confusion about current charges.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the infografolio.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the infografolio.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with infografolio.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.