Is Infografolio Subscription fraud?

• Subscription Fees: Users may have signed up for a monthly or annual subscription plan for access to premium features.
• One-Time Purchases: Charges could stem from buying specific assets or design templates from the site.
• Overage Charges: Some users reported being charged for exceeding limits on file downloads or usage depending on their subscription tier.
• Service Fees: Additional fees might be applied for services like custom design work or consultations.
• Trial Conversions: Users who signed up for a free trial may have unknowingly been converted to a paid plan after the trial period ended.
• Account Upgrades: Charges could occur if users upgraded to a higher service tier for more features or capabilities.
• Currency Conversion Fees: International users reported additional charges related to currency conversion if billing is done in a different currency.
• Recurring Charges: Some customers have mentioned confusion regarding automatic renewals of services they thought had ended.
• Payment Method Issues: Incorrect or outdated payment details could lead to unexpected charges if users accidentally re-attempt transactions.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the infografolio.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the infografolio.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with infografolio.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.