Is "INVESTENGINE.COM" fraud?

The Guide to Understanding Why You Were Charged By “INVESTENGINE.COM” and What To Do About It (investengine.com)

Published

October 12, 2025

Updated

October 16, 2025

What is "INVESTENGINE.COM"?

InvestEngine is a platform that helps you invest your money easily and manage your own investment portfolio. They offer services like auto-investing and customizable plans to match your goals, making it simple for anyone to grow their savings over time. If you're seeing a charge from them, it's likely for a subscription to their investment services.

INVESTENGINE: The name of the company or merchant where the transaction occurred.
.COM: Indicates that this company operates online, usually as a website.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from investengine?

Subscription Fees: Customers may be charged for various subscription plans that offer additional features or services.
Transaction Fees: Charges can occur due to action taken on the platform, such as trading or managing an investment portfolio.
Service Fees: Some users report charges related to specific services like tax reporting or portfolio rebalancing.
Account Maintenance Fees: Certain accounts may incur upkeep costs, especially if account balance requirements are not met.
Inactivity Fees: Charges may apply if a user does not conduct transactions over a specified period.
Purchase of Additional Products: Users may incur charges for buying investment products or financial advice directly through the platform.
Fee for Withdrawals: Some accounts may have fees for withdrawing funds, which can be a source of unexpected charges.
Currency Conversion Fees: For users dealing with international currencies, conversion fees may be applied during transactions.
Account Upgrades: If a user opts to upgrade their account for enhanced features, they will see charges associated with the new tier.
Promotional or Trial Charges: Charges may appear after an initial free trial period ends without cancellation, transitioning to a paid subscription.

If I see this charge, what should I do?

if you see this charge and aren’t expecting it, you have various options.

First, try to contact the investengine.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the investengine.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with investengine.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

investengine Customer Service Info

If you need assistance, here's how you can get in touch with investengine's support team.

Phone

The phone is not available.

support@investengine.com

Site

https://www.investengine.com/help

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from investengine show up?

INVESTENGINE INVESTENG INVEST-ENGINE INVESTEAM INVESTE I-INVEST INVE-LEXP INVE-TAX INVEST-MANAGEMENT INVE-PORTFOLIO INVEST-ACCOUNT INVE-SERVICE

The Easiest Way to Cancel investengine

If you're frustrated trying to cancel your subscription, membership, or bill from investengine—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.

Start reclaiming your money today with Chargeback

Submit a refund request with Chargeback

Comments (0)

Anonymous User

Editorial Note: The content on this site is provided for general informational purposes only and reflects the independent research, opinions, and editorial judgment of Chargeback’s team. While we strive to ensure accuracy and relevance, the information may contain errors, omissions, or become outdated. Nothing on this site constitutes legal, financial, or professional advice, and we do not guarantee the effectiveness or outcome of any guidance provided. Individual results may vary depending on specific circumstances.

Chargeback is not affiliated with, endorsed by, or sponsored by any of the companies, brands, or services mentioned on this site. All trademarks, service marks, and logos are the property of their respective owners and are used here solely for identification and informational purposes, consistent with principles of fair use.

Use of our site and tools does not create a professional or client relationship and does not guarantee any particular result. We encourage users to do their own research and consult with qualified professionals when making decisions.