Is Kigo Online fraud?

• Subscription Fees: Many users report being charged for monthly or annual subscriptions for property management services that they did not recall signing up for or forgot to cancel.
• Service Fees: Charges related to specific services offered by Kigo, such as cleaning fees, marketing tools, or additional features, are often highlighted by users.
• Transaction Fees: Users mentioned unexpected transaction fees associated with handling bookings through the Kigo platform, especially if not clearly stated at the time of booking.
• Payment Processing Fees: Some customers have pointed out additional fees linked to payment processing, particularly for international transactions or credit card payments.
• Late Cancellation Charges: Users shared experiences of being charged due to late cancellations of bookings or services, which they felt were not adequately communicated ahead of time.
• Account Renewals: Automatic renewals for services that customers thought were one-time payments or included within a package may lead to unexpected charges.
• Upgrades: Instances of customers accidentally upgrading to a higher tier of service without realizing it were reported, resulting in higher monthly fees.
• Additional Listings: Charges incurred from adding more property listings than initially planned also surfaced in user feedback, sometimes leading to confusion over billing.
• Support Services: Charges related to customer support or consultancy services that were considered add-ons by Kigo, which some users were unaware of.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the kigo.net via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the kigo.net refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with kigo.net, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.