Is Kitty Hawk Kites fraud?

• Subscription Services: Some customers have reported being charged for subscription services they may have signed up for, often forgetting about the renewal terms.
• Equipment Rentals: Charges may come from renting equipment such as kites or boards, which customers sometimes overlook.
• Classes or Lessons: Customers often mention fees related to classes or lessons they booked for activities like kiteboarding or hang gliding.
• Online Purchases: Many user experiences indicate that purchases made on the website for gear or accessories lead to unexpected charges, especially if multiple items were added to the cart.
• Shipping Fees: It's common for customers to see additional shipping charges that were not clear at checkout.
• Membership Fees: Some users noted being enrolled into a membership program with monthly fees that they weren't fully aware of.
• Deposits: Individuals might be charged deposits for future bookings which may not be refunded as expected.
• Cancellation Fees: Reports include unexpected fees for canceling services or rentals, which can surprise customers.
• Gift Cards: Charges may also occur if someone purchased a gift card but forgot to account for the transaction.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the kittyhawk.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the kittyhawk.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with kittyhawk.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.