Is Landcar Rentals fraud?

• Subscription Fees: Many users report being charged for subscription services they may have signed up for, often not realizing they opted in during a previous transaction.
• Accidental Purchases: Customers have mentioned mistakenly purchasing extra services or products through the Landcar platform, leading to unexpected charges.
• Late Fees: Some users experienced fees due to late payments or delays in returning rentals, which can trigger additional charges.
• Service Upgrades: Charges for upgraded services or vehicles are commonly seen if customers choose to enhance their rental without understanding the associated costs.
• Fuel Charges: A number of users noted being charged for fuel if the rental was returned with less fuel than it had at pickup, often leading to confusion about the cost structure.
• Insurance Fees: Optional insurance coverage fees may also appear unexpectedly, particularly if customers did not fully understand the terms at the time of rental.
• Additional Driver Fees: Some customers report being charged for adding additional drivers to their rental agreement, which can be overlooked during booking.
• Cleaning Fees: Users have reported unexpected cleaning fees for vehicles returned in a less than clean condition, including charges related to pet hair or extensive mess.
• Security Deposits: Some may not realize that the initial charges could include security deposits that can become a charge on the account if not properly managed.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the landcar.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the landcar.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with landcar.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.