Is Leesa Sleep fraud?

• Subscription Services: Some customers may unknowingly enroll in subscription services related to Leesa products, leading to recurring charges.
• Trial Period Fees: Users who sign up for a free trial might be charged once the trial period ends if they do not cancel in time.
• Additional Products: Charges can occur when customers purchase accessories or other items alongside their mattress, which may not be clearly stated at checkout.
• Shipping Costs: Customers might see unexpected charges for shipping or delivery that weren't included in the initial price of the mattress.
• Return Fees: Individuals who decide to return their mattress may face charges related to pickup or restocking fees, affecting their overall refund.
• Customer Service Transactions: Charges may appear as a result of customer service interactions, particularly if adjustments or additional items were processed during the call.
• Taxes and Fees: Applicable taxes and fees at checkout can contribute to a higher total charge than anticipated.
• Payment Processing Errors: Some users have reported duplicate charges due to payment processing issues, leading to multiple withdrawals from their accounts.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the leesa.ca via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the leesa.ca refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with leesa.ca, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.