What is "LINE PAY"?
LINE is a popular messaging app that helps people stay connected through chats, voice calls, and video calls. Besides messaging, they offer fun features like stickers and games. They also provide LINE PAY, a service that simplifies payments for shopping and services right from the app. If you see a charge from LINE, it might be for a subscription or a purchase you made using LINE PAY.
- LINE PAY: The name of the payment service being used for the transaction.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from LINE?
- Subscriptions: Many users have reported being charged for premium features or subscriptions like LINE Out or LINE Music without realizing they had signed up for them.
- In-App Purchases: Charges often come from buying stickers, themes, or other in-app content that users sometimes forget about or do not recognize on their billing statements.
- LINE Pay Transactions: Some customers may not recall authorizing transactions made through LINE Pay, which allows users to send and receive money or make payments directly within the app.
- Account Sharing: Charges may arise from shared accounts where multiple users make transactions, leading to confusion about who made the purchases.
- Auto-Renewal: Several users noted that they overlooked the auto-renewal feature for subscriptions, resulting in unexpected charges.
- Promotions or Trials: Users sometimes sign up for free trials that convert to paid subscriptions without adequate notice, leading to charges after the trial period ends.
- Third-Party Apps: Some discussions indicate that charges may originate from third-party apps linked to LINE that users may not be fully aware are connected to their LINE account.
- Currency Conversion Fees: Users reported charges from foreign purchases or services that included currency conversion fees, which can be unexpected if not previously considered.
- Gift Cards: Some people mentioned charges related to redeeming gift cards or purchasing virtual goods for friends, which they may not have anticipated.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the linecorp.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the linecorp.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with linecorp.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
LINE Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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