Is Lone Star Auto Sales fraud?

• Subscriptions: Customers may be charged for automatic renewals of subscription services that were signed up for, such as extended warranties or maintenance plans.
• Unauthorized Purchases: Some users report charges that they did not recognize, potentially due to accidental clicks or misunderstanding of what services were being bought.
• Service Fees: Charges can arise from specific automotive services being performed, such as oil changes, tire rotations, or diagnostics that were not clearly communicated beforehand.
• Parts and Accessories: Customers might see charges for automotive parts or accessories that were ordered as part of a service that they were unaware of.
• Late Fees: Users have noted being charged for late payments on financing or service agreements due to missed deadlines or miscommunication.
• Promotional Charges: Some customers experience unexpected charges related to promotions they signed up for, which may have unclear terms about how charges are applied.
• Cancellation Fees: If a customer attempts to cancel a service or subscription, they may face cancellation fees as detailed in the fine print.
• Account Maintenance Charges: Users have reported periodic account maintenance fees for services they never engaged with or were unaware of.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the lonestarauto.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lonestarauto.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lonestarauto.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.