What is "LOOPS PAY"?
Loops is a company that helps you manage your subscriptions and bills all in one place. They make it easy to see what you're spending on services like streaming, apps, and more, simplifying the payment process. If you've seen a charge from them, itâs probably related to a subscription service you signed up for through their platform.
- LOOPS: The merchant name or brand associated with the payment.
- PAY: Indicates that this is a payment transaction.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from loops?
- Subscription Fees: Users may be charged if they subscribe to a paid plan for additional features or services.
- Trial Period Charges: After a free trial, customers may automatically be billed if they do not cancel before the trial ends.
- In-App Purchases: Charges could occur from purchasing additional credits, features, or functionalities within the app.
- Service Utilization: Fees may be incurred for services that exceed the free tier limits, such as increased usage or premium services.
- Upgrade to Premium: Users opting to upgrade to a premium version of the service can expect to see charges related to that upgrade.
- Account Settings: Changes in account settings that include payment details might lead to unexpected charges.
- Multiple Accounts: Users with multiple accounts may receive charges from different services linked to each account.
- Failed Payment Transactions: In some cases, charges might arise from attempts to process payments that failed or were delayed.
- Family/Group Plans: If sharing an account, users might be charged for someone else's usage under a family or group plan.
If I see this charge, what should I do?
If you see this charge and arenât expecting it, you have various options.
First, try to contact the loops.so via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the loops.so refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with loops.so, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
loops Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a companyâs terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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