Is LosReyes Mexican Grill fraud?

• Online Orders: Customers might see charges for online orders placed through their website or delivery platforms.
• Subscription Services: Some users reported auto-renewal charges if they signed up for loyalty programs or subscription services that weren't clearly explained.
• Special Promotions: Charges may occur due to participation in limited-time promotions that require upfront payment.
• Event Bookings: Customers could be charged for reserving space for events, like private parties or catering services.
• Delivery Fees: Additional charges may stem from delivery fees if using third-party delivery services, which can add unexpected costs.
• Gratuity Inclusion: Some users noted that the gratuity is automatically included in larger party orders, which can be surprising.
• Tips for Delivery: Extra charges might appear if tips were added for delivery or takeout services.
• Miscalculations: Occasionally, billing errors can result in unexpected charges based on incorrect totals.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the losreyesbr.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the losreyesbr.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with losreyesbr.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.