Is Los Sombreros Food fraud?

• Subscription Fees: Customers may have signed up for a subscription service and are charged on a recurring basis, often leading to confusion if they forgot about it.
• One-Time Purchases: Users could see charges from actual purchases of food or merchandise from Los Sombreros' website or physical locations.
• Delivery Charges: If ordered through a delivery service, additional fees may apply, which can show up as charges from Los Sombreros.
• Event Hosting Fees: Charges for hosting private events or parties at Los Sombreros can result in unexpected costs if customers opted for additional services.
• Online Ordering Errors: Mistakes in the online ordering process or accidental double orders may lead to extra charges being processed.
• Service Fees: There might be additional service fees included in the total when placing orders via their online platform.
• Cancellation Fees: Certain terms may apply where cancellations can incur a fee, leading to charges even if a service was not completed.
• Account Mistakes: Errors in account management or subscription settings can cause unexpected charges if payment information is stored.
• Promotional Offers: Some customers noted being automatically enrolled in loyalty programs that result in charges unless they actively opt out.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the lossombreros.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lossombreros.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lossombreros.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.