Is LUKOIL PAY fraud?

This article and service are not officially affiliated with LUKOIL

The Guide to Understanding Why You Were Charged By “LUKOIL PAY” and What To Do About It (lukoil.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "LUKOIL PAY"?

LUKOIL is a major oil and gas company that provides fuel and energy services to consumers. They offer a range of products, including gasoline for your car, as well as heating and power solutions for homes. If you're seeing a charge from LUKOIL, it could be for fuel purchases or for their subscription services like home heating oil delivery. They make it easy for customers to manage their bills and payments, so you can keep your car running and your home warm with convenience.

LUKOIL: The name of the company or merchant where the transaction took place, known for selling fuel and convenience store items.
PAY: Indicates that this is a payment transaction, meaning money has been exchanged for goods or services.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from LUKOIL?

Fuel Purchases: Many customers mention seeing charges from LUKOIL due to buying fuel at their gas stations.
Car Wash Services: Users often report charges related to car washes offered at LUKOIL locations.
Subscription Services: Some customers have unintentionally subscribed to loyalty programs or promotional services that result in regular charges.
In-Store Purchases: Charges may appear from buying convenience store items at LUKOIL-branded gas stations.
Automatic Renewals: Users have noted charges stemming from automatic renewals of services they might have signed up for online.
Mobile App Transactions: Customers using the LUKOIL mobile app for payment or services can see charges from those transactions.
Gift Card Purchases: Charges may appear if purchasing LUKOIL gift cards either online or at physical locations.
Membership Fees: A few users reported fees tied to membership or rewards programs associated with LUKOIL.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the lukoil.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lukoil.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lukoil.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

LUKOIL Customer Service Info

If you need assistance, here's how you can get in touch with LUKOIL's support team.

Phone

The phone is not available.

info@lukoil.com

Site

https://www.lukoil.com/CustomerSupport

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

Get help with your refund

"This app saved me $127 in minutes"

What other ways do charges from LUKOIL show up?

LUKOIL LUKOIL OIL LUKOIL FUEL LUKOIL GAS LUKOIL STATION LUKOIL SERVICE LUKOIL CARWASH LUKOIL DEPOT LUKOIL RETAIL LUKOIL EXPRESS LUKOIL MARKET LUKOIL FUELING LUKOIL REWARDS LUKOIL ECOMMERCE

The Easiest Way to Cancel LUKOIL

If you're frustrated trying to cancel your subscription, membership, or bill from LUKOIL—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.