Is Lukoil Card fraud?

• Fuel Purchases: Many customers report charges from using LUKOIL gas stations for fuel purchases. These charges may appear on bank statements shortly after the transaction.
• Car Wash Services: Several users mention being charged for car wash services offered at LUKOIL locations, which can sometimes lead to confusion if not clearly stated.
• In-store Purchases: Charges may arise from buying convenience store items, snacks, or drinks available at LUKOIL stations.
• Membership or Loyalty Programs: Some customers sign up for loyalty programs or subscriptions that might incur regular charges, leading to recurring payments.
• Hold Charges: LUKOIL may place hold charges on accounts when a credit card is used for fuel, which can temporarily affect available funds in a customer’s account.
• Online Experiences: Customers utilizing the LUKOIL website for services, such as ordering fuel cards or other products, may see charges for these transactions.
• Incorrect Billing: Occasionally, users report discrepancies in billing, where they are charged incorrectly for services or products not used.
• Third-Party Collaborations: Some charges may occur due to third-party services or promotions linked with LUKOIL, resulting in unexpected fees.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the lukoil.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the lukoil.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with lukoil.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.