Is MADELEINCOM fraud?

• Subscription Fees: Customers may be charged for monthly or yearly subscriptions without realizing they had signed up for them during a purchase.
• Auto-Renewal: Many users report being charged due to auto-renewal settings for memberships or services, which they did not disable.
• Promotional Offers: Charges can occur when a promotional offer requires enrollment in a subscription, leading to unexpected fees after the trial period.
• Multiple Purchases: Some users have noted that they inadvertently purchased multiple items during checkout, leading to unexpected charges on their bills.
• Shipping and Handling: Additional charges can arise unexpectedly from shipping fees that were not clearly communicated before the final purchase.
• Product Returns: Users have mentioned being charged restocking fees when returning items, which was a surprise to them.
• Service Fees: Certain services offered by the platform may carry additional fees that users may overlook when making a purchase.
• Currency Conversion Fees: International users sometimes encounter foreign transaction fees that result from currency conversion during their purchases.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the madeleine.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the madeleine.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with madeleine.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.