Is Madeline Subscription fraud?

This article and service are not officially affiliated with Madeline

The Guide to Understanding Why You Were Charged By “Madeline Subscription” and What To Do About It (madeline.com)

Bella Khan, Subscription Cancellation Expert

Published February 1, 2026

Last updated February 1, 2026

1 min read

What is "Madeline Subscription"?

Madeline is a simple platform that helps you manage your subscriptions and bills in one place. They keep track of things like streaming services, gym memberships, and other recurring payments so you don’t miss due dates or get charged unexpectedly. If you see a charge from Madeline, it’s likely linked to one of your subscriptions that they’re helping you manage. Here’s how their statement descriptor might look:

Madeline: The name of the service or product you are subscribed to, indicating the merchant or brand.
Subscription: Indicates that this transaction is for a recurring payment, often for access to a service or product on a regular basis, like monthly or yearly.

Verify With Receipt

The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.

Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.

Why do people get charges like this from Madeline?

Subscriptions: Customers may sign up for monthly or annual subscription plans, leading to recurring charges.
One-Time Purchases: Charges may stem from one-time purchases of products or services offered on the site.
In-App Purchases: Users of any associated apps may incur charges for upgrading features or buying additional content.
Free Trial Conversions: Users who sign up for a free trial might be charged once the trial period ends if they do not cancel in time.
Service Fees: Additional charges may apply for premium services or expedited processing.
Payment Method Issues: Users reported unexpected charges when incorrect payment methods were used or if there were failures in the payment process.
Account Sharing: Charges may occur if multiple users are accessing a single account simultaneously, leading to additional fees.
Promo Codes or Discounts: Users mentioned confusion regarding discounts or promo codes that did not apply, resulting in higher-than-expected charges.

If I see this charge, what should I do?

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the madeline.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the madeline.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with madeline.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Madeline Customer Service Info

If you need assistance, here's how you can get in touch with Madeline's support team.

Phone

The phone is not available.

support@madeline.com

Site

https://madeline.com/support

Disclaimer

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.

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What other ways do charges from Madeline show up?

MADELINE MADELINE.COM MDELN-ORDER MADL-ONLINE-TRANSACTION MADLINE-SUBSCRIPTION MADLINE-PAYMENT MADLINE-RECURRING MADLINE-SERVICE-FEE MADLINE-ITEM MADL-TRANSACTION

The Easiest Way to Cancel Madeline

If you're frustrated trying to cancel your subscription, membership, or bill from Madeline—or if you didn't even realize you were being charged—Chargeback can help. Chargeback is a personal subscription manager that automatically detects hidden, recurring charges like Netflix, Hulu, and hundreds of others. With one click, we can cancel unwanted subscriptions, flag suspicious billing, and even initiate refund requests on your behalf. No more waiting on hold or navigating confusing help pages. Just connect your bank or email account, and we'll take care of the rest.