What is "Malama"?
Malama Studio is a creative company that helps people with personalized design services, including branding and website creation. They offer subscription plans, so you can get ongoing support for your projects without the hassle of managing individual payments. If you see a charge from them, it's likely for your subscription to these helpful design services!
- Malama: The name of the merchant or company where the transaction took place.
Verify With Receipt
The best way to tell if this charge is fraudulent is to find the receipt. You may have an electronic copy of the receipt, which Chargeback can help you find by searching your email accounts.
Chargeback helps you identify unwanted subscriptions and charges, and help you fight them to get your money back.
Why do people get charges like this from Malama Studio?
- Subscription Fees: Customers might be signed up for a subscription service that automatically renews, leading to recurrent charges.
- One-Time Purchases: Users may have purchased specific products or services from the website, resulting in a charge appearing on their statement.
- Free Trial Conversions: Some users reported being charged after a free trial ended if they did not cancel in time.
- Hidden Fees: Certain users noted unexpected charges due to shipping or processing fees not clearly stated during checkout.
- Multiple Services: If individuals utilized various services offered by Malama Studio, they might see multiple charges corresponding to each service accessed.
- Family or Shared Accounts: In cases where accounts are shared, charges might be incurred by a family member’s use of the service without the primary account holder's knowledge.
- Currency Exchange Rates: International customers mentioned seeing differing amounts due to currency conversion fees applied by their bank.
- Payment Processing Errors: Some discussed accidental duplicate charges resulting from glitches during payment processing.
If I see this charge, what should I do?
If you see this charge and aren’t expecting it, you have various options.
First, try to contact the malama-studio.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.
If the malama-studio.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with malama-studio.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.
If this sounds like too much of a hassle, you can have Chargeback do it for you.
Malama Studio Customer Service Info
Disclaimer
Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.
The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.
Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.
Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.
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