Is Mama's On Washington Square fraud?

• Reservations: Customers may be charged for reservations that were not canceled in time, leading to a no-show fee.
• Incorrect Billing: Some users have reported being charged for items they did not order or incorrect amounts on their bills.
• Credit Card Holds: When making reservations, a temporary hold may be placed on credit cards, which can appear as a charge.
• Online Orders: Charges may arise from online orders for food or drinks that were placed but not properly processed.
• Membership Fees: Some experiences indicate subscriptions or memberships for loyalty programs that involve a recurring fee.
• Event Charges: Participating in special events or private dining experiences may incur additional fees.
• Service Charges: Automatic gratuities may be included in the final bill for larger parties, causing confusion.
• Merchandise Purchases: If they sell merchandise or gift cards, these might also result in charges if purchased online or in-store.

If you see this charge and aren’t expecting it, you have various options.

First, try to contact the mamas-sf.com via one of the support methods we listed below and inquire about the charge. See if they will refund it and cancel any associated subscriptions you might have.

If the mamas-sf.com refused to issue a refund or you cannot get in touch with the company, call your bank or financial institution and open a credit card dispute. Record screenshot evidence from your prior conversations with mamas-sf.com, and use that to open your credit card dispute. Tell your bank or credit card issuer that you do not recognize the charge and do not recall signing up for the service.

If this sounds like too much of a hassle, you can have Chargeback do it for you.

Chargeback is an independent consumer resource that provides educational information to help users understand how to cancel, manage, or request refunds for various subscriptions. We are not affiliated with, endorsed by, or sponsored by any of the companies mentioned on this site. All trademarks, logos, and brand names are the property of their respective owners.

The information we provide is based on publicly available sources and user reports and may contain inaccuracies or become outdated over time. Our guides are intended for general informational purposes only and should not be relied upon as official company instructions or legal advice.

Consumers are solely responsible for reviewing their own contracts, terms of service, and refund or cancellation obligations before taking any action. Nothing on this site should be interpreted as legal, financial, or contractual guidance.

Chargeback does not encourage or condone disputing valid charges, misrepresenting transactions, or taking any action that could violate a company’s terms, service agreement, or applicable laws. We promote fair, transparent, and lawful communication between consumers and businesses.